We understand that plans can change. If you need to cancel your custom cake or bakery order, please contact us as soon as possible.
Cancellation eligibility and any applicable refunds depend on the type of order you’ve placed, how much work has already been completed, and how far in advance you notify us. Because every custom cake is made specifically for your celebration, cancellation policies may vary depending on your order.
If you have questions about your specific order, we’re happy to review your options with you.
💡 Helpful Tip
The sooner you contact us, the more options we’ll typically have available. If your event is being postponed rather than canceled, let us know—we may be able to transfer your order to a new date.
⭐ Good to Know
Wedding cake cancellations and postponements follow the terms outlined in your Wedding Cake Contract, which differs from our standard custom cake policy.